Shipping policy
Shipping Details
Last updated: August 2026
At Therapress, we strive to deliver your orders as quickly and safely as possible. Below you will find all the information you need about our shipping process.
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 7–14 business days |
| Express Shipping | 3–7 business days |
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. We offer free standard shipping on orders over a certain amount — please check the checkout page for current promotions.
4. International Shipping
We ship to most countries worldwide. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier's website.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue as quickly as possible.
7. Contact Us
If you have any questions about shipping, please contact us at: support@therapress.store